Privacy

Case informationUsed to provide the service you ordered

We use case information to identify the docket, prepare the purchased research, deliver the report, and provide CaseWatch or ActiveAgent when selected. We do not sell case files.

Messaging warning

BOP messaging is monitored

The Bureau can read messages sent through CorrLinks and other BOP systems. Do not treat those channels as private.

Read about security How case material is handled

Privacy policy

What we do with information you provide

This policy covers the case and customer information we use to take an order, prepare the research, and deliver it. We are a service of Open Efforts Corporation.

Analytics

We use self-hosted Matomo analytics to understand aggregate site use and the checkout funnel. Analytics receives page addresses without checkout return parameters, and we do not send form entries, payment details, or defendant information to Matomo.

What we collect

Checkout collects the BOP register number, defendant name, circuit and district, and the customer's name, email, and phone. A case number helps if you have it. Assessment work may later include documents mailed for the named case.

How we use it

We use the information to find and size the docket, prepare the purchased research, mail the report, monitor the case, and answer ActiveAgent questions when that service is active.

Secured storage

Case material is kept in secured storage and access is limited to the authorized defendant or account and the people working on that case.

Sensitive mailed documents

Sealed material, PSRs, medical records, and other sensitive documents accepted by mail are scanned into the client's encrypted folder. Physical copies are securely destroyed after scanning.

What we do not do

We do not sell case files or use a real report as public sample material without appropriate redaction and approval.

No legal privilege

We are not a law firm. The report and communications are not attorney-client privileged and are not attorney work product.

Related information

Read security and the disclaimer with this page

Security explains how material is handled. The disclaimer explains what the research is not.